The hottest trancosmos strengthens its emergency c

2022-08-20
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Trancosmos strengthens its "emergency contact center + logistics" service

the combination of call center and warehouse operation can provide services such as acceptance, commodity recycling, goods exchange and sending apology letters in case of product recall.

transcosmos group ((hereinafter referred to as transcosmos; headquarters: Tokyo, Japan; President and coo: OTA Changxiao) on the basis of expanding the beibai one-stop e-commerce center of e-commerce logistics base, Strengthen emergency contact center + logistics services. The one-stop service combining call center and warehouse operation is adopted to quickly establish a contact center and logistics system within 72 hours of the occurrence of product recall, so as to provide efficient and high-quality services

transcosmos emergency contact center service is a hybrid long fiber composite material with glass and carbon fiber reinforcement. It is characterized by one-stop service, which can not only provide support, but also include logistics operations. In case of enterprise crisis such as product recall, it can help enterprises launch customer contact center and warehouse services within 72 hours, so as to ensure that while answering customers' calls, they can also call specific customers for guidance. In addition, the warehouse service not only recycles goods, but also provides the services of exchanging goods and sending letters of apology. Transcosmos has 32 customer contact centers and more than 18000 seats in Japan. It can not only add contact windows in case of emergency, but also deal with various situations more flexibly than before by expanding beibai one-stop e-commerce center, increasing the business volume of logistics system, changing the operation mode and other measures

emergency call center + logistics service flow chart

transcosmos based on the successful practice of station development and warehousing operation in the process of e-commerce services, it can provide the best operation scheme according to the conditions and requirements of customers even in an emergency. From product consulting to warehouse business, transcosmos' management will help enterprises provide high-quality services while reducing labor to the greatest extent

overview of beibai one-stop e-commerce center

Security Certification:

ISO27001 information security management system (equipped with on-site resident information security managers, surveillance cameras, all-weather security personnel)

equipment and facilities:

warehouse management system (WMS), handheld terminals, automatic material processing system, compression packaging machine, air cushion machine, etc

※ tra brings unnecessary losses. Nscosmos is transcosmosinc Registered names and/or trademarks in Japan and other countries

※ the company names, product and service names mentioned in other articles are the registered names and/or trademarks of their respective companies

about transcosmos group

transcosm "1-point polyurea, 9-point construction" OS has been committed to integrating excellent people and new technical capabilities since its inception in 1966, and helping enterprise customers strengthen enterprise competitiveness with high-quality and high-value services. At present, transcosmos can provide enterprise customers with two types of support services to reduce costs and expand revenue in business processes through the refined operation of 168 branches in 30 countries around the world with Asia as the center. In addition, with the development of the worldwide e-commerce market, transcosmos also provides global one-stop e-commerce services to help enterprise customers provide high-quality goods and services to consumers in 48 countries around the world. At the same time, in order to actively respond to the changing business environment, transcosmos aims to become a global digital transformation partner of enterprises and support the changes of enterprise customers in the application of digital technology

group officer: http://ww Nickel and aluminum powder

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